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Newsflash

Dissatisfied with your current pet care provider?  Pets a Go Go is so sure you'll love us, we're happy to provide you with a week of 20 minute walks FREE (Retail value $75.00).  Proof of previous paid dog walking services required (cancelled check or credit card receipt).

     
    
Frequently Asked Questions PDF Print E-mail
Written by The Owners of Pets a Go Go   
Sunday, 20 July 2008 17:54

What is your service area?  Pets a Go Go  serves the Westchester, Putnam, Duchess, Orange Counties of New York as well as Fairfield County in Connecticut.  We also offer Canine Capers for Canines for our neighbors in the concrete jungle of New York City.  Pets a Go Go plans to expand to Rockland County, New York and Bergen County, New Jersey very soon.  Feel free to sign up for our email updates This e-mail address is being protected from spambots, you need JavaScript enabled to view it !

What days do you offer walks and field trips?  Virtually all of our services are offered 365 days a year (space available).  Please view Policies and Procedures to find out when holiday surcharges may apply.

What requirements do you have?  All new canine clients must be evaluated prior to starting service in order to determine suitability for requested services. All dogs must be three months or older, be licensed, be spayed/neutered and be current on their vaccinations.  Dogs with worms, fleas and/or ticks are not accepted until successfully treated. We reserve the right to refuse service to dogs that have shown aggression towards other animals and/or people.  We also reserve the right to decline service for walker safety or concern(s).

What credentials do you have? 

·                Incorporated in New York State

·                 Dog TEC Certified/Recommended

·                 Pet CPR/First Aid Certified

·                 SPCA Recommended

·                 Veterinarian Recommended

·                 Groomer Recommended

Do you offer dog training? 

Safety is our number one priority for our employees and for our furry clients.  We take pride in our pet sitting service and do more than just take your dog for a 'potty break.'  At all times, the members of The Paw Squad will be teaching your dog 'manners' to make them a better behaved, and more enjoyable dog.

For more serious issues, we offer obedience, puppy/housebreaking, behavioral and even off-leash training. training.

Are dog parks safe?  We've all heard dog park horror stories; however, dog parks are much less crowded during the weekdays business hours. While we do not actively encourage our walkers to utilize dog parks, we are experienced in handling large groups of dogs and always monitor the situations to which our furry clients are exposed.  We are fully equipped to break up doggie disagreements as well.  Should Pets a Go Go utilize a dog park, it is by client request and we strictly limit our pack to three or four dogs so that you can be sure your dog is getting our personal attention. Dogs park trips are segregated by size and/or temperament so that even small dogs can have their day at the dog park!

What about the heat in the summer?  Every outdoor adventure includes plenty of fresh water to avoid dehydration and the dogs are always closely monitored for signs of heat exhaustion. During the hot summer months, hiking services are still offered but we only focus our hikes around areas that have streams, lakes and ponds readily available for refreshing dips.

Isn't hiking dangerous?   It is Pets a Go Go's job to insure the safety of the entire pack. Dogs are never let off leash during hiking trips (unless permission is granted by the pet parents or they are trained by Pets a Go Go directly). During low traffic seasons, hiking is limited to well-used trails where wildlife will be frightened away from the trail by the continuous noise and movement. We only choose trains that are wide enough so that the dogs can stay on trail and out of brush or desolate areas.  The Paw Squad member supervising the hike will always carry a first aid kit and is aware of the location of the nearest veterinarian in case of emergency.

What's the procedure for picking up my dog while I'm not home?  Pets a Go Go is liability insured, crime and fraud bonded and all employees are background checked and drug tested prior to entering your home alone.  During our first meet and greet, you will be asked to provide a key or garage code for your home.  These methods will only be used for scheduled visits.  When not in use, we keep this information in an encrypted file or a lock box under a numeric only identifier.

What types of payment do you accept?   Pets a Go Go accepts cash, personal checks and all major credit cards. 

What if I need to cancel?  Please refer to our Terms and Policies page.

Why should I hire a professional dog walker?  A professional dog walker takes your dog's fun and safety very seriously.  When hiring Pets a Go Go , you can be assured of professional, courteous and dependable service.  Pet care is our business; and as such, we have redundant employees for the inevitable illnesses or inclement weather.  There are lots of part-time or even one/two person dog walkers out there but virtually none of them go to the lengths we do to assure the safety and well being of our workers, our client's homes and their most prized possessions, their furry children.

How often should my dog go out with Pets a Go GoThat depends on your dog's condition and activity needs. Pets a Go Go can take your dog out every workday or can offer special "break-up-the-work week" outings. No matter how often you use us, you will notice a difference by the end of the first week! 

How will I know if my dog had fun?  Check out some of our adventures on the Gallery page of our website! You will get a up close and personal view of what your furry baby is doing on their daily adventures with Pets a Go Go ™.

How do I get my adventure hound signed up?  Call +1 (888) 4PETGOGO or click here to request a free introductory meeting. The introductory meeting takes about a half of an hour of your time. Please be prepared to provide a key to your home or yard, proof of current licensing and vaccinations as well as pre-payment (if required) should you wish to start services the next day!

Do you have a question that hasn't been answered?  Please click here to email Pets a Go Go .

© Pets a Go Go LLC

 

 

 

Last Updated ( Wednesday, 17 February 2010 12:19 )